Cleveland Brown tricked my boyfriend into a contract. He was visiting for three months and he told him he can cancel anytime no problem. He got two keys one for me and for himself. This guy did not go over and explain correctly what my boyfriend signed, ans lied when my boyfriend asked questions. If he had known it was a two year contract he never would have signed up because he is not permanently staying here. He asked plenty of questions and was lied to. This is a shady place.
Great gym great prices great people!!
Cleveland Brown (the manager of this branch) is the rudest individual I have ever dealt with. He talked my wife and I into signing up for a contract and assured us that we could canceled if we moved to an area that does not have an Anytime (we travel with work.) Well we did move to an area where the nearest gym is 75mi away. When I contacted Cleveland to cancel, he would not return my calls and was not helpful in anyway. When I did get him on the phone, he told me, "I should have been responsible enough to cancel in person before I moved" and that they usually only allow someone to cancel in person. He then went on to say that it requires a utility bill to prove your location. HOW DO YOU GET A UTILITY BILL BEFOR YOU MOVE????? He was very rude, he raised his voice, he lied and made up policies, and replied with "Okay! Thats fine!" When I stated that I will call corporate. Thankfully, corporate confirmed his false statements and got me in contact with the regional manager who handled my cancelation. Cleveland Brown, YOU are no manager. YOU should be responsible enough to conduct yourself in a professional manner. You are a manager, not a middle school child.
Awesome Anytime Fitness location. Love the 'crossfit' room in the back- punching bag, monkey bars, a climbing rope, plus more equipment back there.
Clean gym with nice equipment, first one I've joined, so I can't make any comparisons.
Update: Unfortunately, while the manager was very kind and pleasant in person, dealing with him via the phone once we moved across the country was a nightmare. I really loved the gym, but it just wasn't worth dealing with the manager.
Anytime Fitness is a US Gym based in Lindale, Texas. Anytime Fitness is located at 618 N Main St, Lindale, TX 75771, USA.
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